Address: S.S. Adriatica 62, Misano Adriatico (RN)
Developed according to fundamental revenue management principles, it is recognized by the major Italian and international consultants as the ideal tool for dynamic tariff management.
With over 310 report it allows you to monitor performance indexes in real time and obtain detailed information on occupancy levels, roomnight, revenue, average rate and revapar.
The yield management module allows you to configure predefined rules to set different price rates according to occupancy percentage levels and requested rooms during a specific periods.
The multi-property module has been developed to manage big and small hotel chains using one centralized database to share strategic information and uniform procedural standards.
To offer an automatized two-way management of online reservations received, Hotel 4 is integrated with booking engine and channel manager modules.
Create a rate on your property management system and transfer it automatically to all online sales channels with one click.
Establish deposit and cancellation policies for each rate, to ensure a transparent and efficient communication on your official website.
By activating the CRM module, you will be able to automatically track the communication history with all your guests. Create predefined templates for all recurring communications:
Pre-arrival welcome emails
Reservation confirmation emails
Post check out emails with safe trip home greetings and satisfaction surveys
The software allows you to send reservation confirmation emails that contain a link for online check in. This link will redirect the customer to a specific online form where he will have to insert his personal ID information.
In this way, like at the airport, at guests’ arrival it will be sufficient to check that ID document information corresponds to data received through the internet.
The results obtained include, a better service for the customer that will be able to check in faster and a lower workload for front office operators.
An ericsoft expert will allow you to find the most suitable solution for your needs
Manage business and agency contract agreements in a fast and automatized way
Manage all your properties contemporaneously from one single PMS system
Easily manage Spa treatments and all service typologies you wish to offer