helpdesk: 365 days a year
from 8:00am to 20:00pm
Since 1995 we have been employing only professionals with strong computer skills and proven experience in the hotel industry
The all-in-one revenue oriented solution for hotels with restaurants
Manage each strategic area of your hotel from one single interface
Improve the management of your restaurant with a fast and accurate service
Point of sale system management for retail and shops
Your online reception 24/7 to increase your direct reservations
Real time rates and availability on all online portals
Create a portal for your properties and promote your touristic location
Create and manage your website with total autonomy
Every day we work hard provide our customers with a better service that together with our software solutions, helps you run your business activity efficiently.
Passion, constant research and experience, both in technology and in tourism sectors, are the milestones of our philosophy.
Each member of our team is indeed selected based on IT skills and relevant experience in the tourism industry, to guarantee maximum understanding and the ability to face daily challenges.
Suite 4 ° is easy to use and reliable, I have even recommended it to my hotelier friends
Denny Berardinelli Fonte del Benessere Resort
I think that the Multy property module is great! Being able to manage six properties from a single location makes you save time
Antonella Azzarone Gruppo Manzionna
I chose Hotel 4° because it allows you to manage your business optimally with as little effort as possible
Matteo Treccani Castello Lake Front Hotel
The Booking Engine offers anexcellent performance
Stefano Viola Grand Hotel Le Rocce
Our strength lies in providing tools naturally developed to interact, allowing you to manage your business with all the benefits that only an integrated system can give you.
Thanks to the broad range of modules and with more than 20 years of experience in the industry, we offer complete and flexible solutions that suit your needs and the market requirements.
Ericsoft collects personal data for operation efficiency purposes and to offer customers and end users the best experience possible with its services and software. Data collected includes the following and refers not only to customers’ data, but also end users’ one:
Name and contact data: Ericsoft collects your first and last name, email address, postal address, phone number and other similar contact information.
Credentials: Ericsoft collects passwords, password hints and similar security data used for authentication and account access.
Payment data: Ericsoft collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.
Customers and end users have choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.
Ericsoft uses the data that collected for two reasons: (1) to provide the services offered, (2) to send communications, including informational and promotional ones.
Services offered: include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:
Customer support: Ericsoft uses data to diagnose service problems and provide support services.
Service Improvement: Ericsoft uses data to continually improve the services offered, including the provision of new features or capabilities.
Security, Safety and Dispute Resolution: Ericsoft uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.
Communications: Ericsoft uses data collected to deliver and personalize its communications with customers. For example, Ericsoft may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.
Ericsoft shares customers’ and end users’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer or the end user. For example, when a customer or end user provides payment information to complete a purchase transaction, Ericsoft shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
Ericsoft shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by Ericsoft’s data privacy and security requirements and are not allowed to use personal data they receive from Ericsoft for any other purpose. Ericsoft may also disclose personal data as part of a corporate transaction such as a merger or asset sale.
Finally, Ericsoft will access, disclose and preserve personal data, including customers’ and end users’ content, when in good faith believes that doing so is necessary to:
comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies;
protect Ericsoft customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of the Ericsoft services, including actions to prevent or stop an attack on the Ericsoft’s computer systems or networks;
protect the rights and property of Ericsoft, such as enforcing the application of the terms that govern the use of the services.
helpdesk: 365 days a year
from 8:00am to 20:00pm
Offices: from Monday to Friday
from 09:00am to 13:00pm and from 14:30pm to 18:30pm
Address: S.S. Adriatica 62, Misano Adriatico (RN)