helpdesk: 365 days a year
from 8:00am to 8:00pm
Receive commission free online bookings and configure sales strategies that will increase your direct reservations. Grow your revenue with a simple and intuitive online booking system, ideal for both PCs and smartphones.
Automatically increase the sale of the most requested room type and re-sell rooms of cancelled reservations.
To attract international customers from around the world the system is multilingual and multicurrency
To increase your conversion rate, include the direct reservation link in your quotes
Offer your guests the possibility to comfortably check in online and reduce waiting time at reception
Sell how you want
Set rates, availability, minimum stay, cancellation policies, deposit rules and easily open and close sales dates.
More revenue, zero commissions
Define sales strategies, promo codes, secret offers and discounts to increase your direct reservations.
Prices will update automatically based on predefined occupancy-based rules configured in the PMS
Enrich your offering by providing additional services for your guests such as Spa treatments, transport and extra activities.
Google offers hotel managers Google Hotel Ads, a tool that allows to display the best available rates on the hotel’s official sales channels within the Google tab where previously only the rates of online portals were visible.
The user by clicking on your official website rate, will be redirected to the Booking Engine page that displays the rate available for the selected dates and all useful information to complete the reservation. Google Hotel Ads is therefore a very valuable tool to receive direct bookings.
Increase your direct bookings and foster customer loyalty by creating secret offers that become visible only to customers that provide their email address.
What are the advantages?
Using secrets offers you will be able to sell rooms without displaying rates visible to OTAs and competitor. This strategy will allow you to disintermediate reservations and to create a direct relationship with your guests thanks to direct email communications. Furthermore, once you have received guest’s consent for marketing purposes, you will be able to use his contact information for future communications.
Your website and your Facebook page are great tools to showcase your property: often the search for the ideal holiday begins after having seen a post shared online by a friend or after having read an article about a particular place. It is therefore essential to have on both channels the reservation button to allow your future guests to search for availability and book immediately.
Create your hotel’s website
Do you have multiple accommodation facilities? Create a portal
Work with a real-time updated availability and automatic price synchronization
Complies with international security standards and is hosted on Microsoft Azure’s geolocalized servers that guarantee you will always be online
Download reservations with pre-filled in data and use online check in information to create guest profile cards reducing manual errors
Customize the graphic layout of the Booking Engine with images, logos and insert texts and descriptions in one click
We have been creating complete and highly specialized technological solutions for the hospitality industry since 1995.
Having an exclusive focus on a single industry, our investments have always been entirely dedicated to the development of our software and innovative applications for hotel and restaurant management.
The experience gained over the years, together with what we acquire on a daily basis by being in contact with hospitality professionals, allows us to understand the real needs of the sector and to develop, based on new market trends and regulations, flexible and scalable solutions that can be customized according to the needs of each property, from independent ones to chains.
Ericsoft collects personal data for operation efficiency purposes and to offer customers and end users the best experience possible with its services and software. Data collected includes the following and refers not only to customers’ data, but also end users’ one:
Name and contact data: Ericsoft collects your first and last name, email address, postal address, phone number and other similar contact information.
Credentials: Ericsoft collects passwords, password hints and similar security data used for authentication and account access.
Payment data: Ericsoft collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.
Customers and end users have choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.
Ericsoft uses the data that collected for two reasons: (1) to provide the services offered, (2) to send communications, including informational and promotional ones.
Services offered: include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:
Customer support: Ericsoft uses data to diagnose service problems and provide support services.
Service Improvement: Ericsoft uses data to continually improve the services offered, including the provision of new features or capabilities.
Security, Safety and Dispute Resolution: Ericsoft uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.
Communications: Ericsoft uses data collected to deliver and personalize its communications with customers. For example, Ericsoft may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.
Ericsoft shares customers’ and end users’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer or the end user. For example, when a customer or end user provides payment information to complete a purchase transaction, Ericsoft shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
Ericsoft shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by Ericsoft’s data privacy and security requirements and are not allowed to use personal data they receive from Ericsoft for any other purpose. Ericsoft may also disclose personal data as part of a corporate transaction such as a merger or asset sale.
Finally, Ericsoft will access, disclose and preserve personal data, including customers’ and end users’ content, when in good faith believes that doing so is necessary to:
comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies;
protect Ericsoft customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of the Ericsoft services, including actions to prevent or stop an attack on the Ericsoft’s computer systems or networks;
protect the rights and property of Ericsoft, such as enforcing the application of the terms that govern the use of the services.
helpdesk: 365 days a year
from 8:00am to 8:00pm
Offices: from Monday to Friday
from 09:00am to 01:00pm and from 02:30pm to 06:30pm
Address: S.S. Adriatica 62, Misano Adriatico (RN)