helpdesk: 365 days a year
from 8:00am to 8:00pm
Hotel Elvia & Arizona
A few years ago, I decided to leave my old PMS to enter the Ericsoft world with Hotel 4°.
The Booking Engine and the Channel Manager have been very important for the growth of my properties: results obtained from sales optimisation and room rates have been tangible from the very beginning. Not having to thinking about portal updates or the risk of being overbooked allows me to sleep deeply.
In addition, the fact that PMS and online availability are based on real occupancy has allowed me to sell more rooms. The Booking Engine is very performing, but in my opinion the most important aspect is the direct connection with the PMS itself.
Honestly, I have to say that a 365 days helpdesk is one of the main factors that made me choose Ericsoft. During the initial configuration, technicians have been able to satisfy my managerial needs according to the specifications I provided in the pre-installation phase. I liked the reactivity of the support received.
Enrico Guerin
Manager Hotel Elvia & Hotel Arizona
