helpdesk: 365 days a year
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Why you should choose a PMS with integrated Booking Engine and Channel Manager
The Booking Engine and Channel Manager are two fundamental tools in hotel management, as they allow to distribute room inventory online and sell on multiple channels, from indirect ones, such as portals and metasearch to direct ones, like the hotel’s website and social networks. Integrated within the property management system, the Booking Engine and Channel Manager allow the exchange of data and information in real time, to have a view of the overall reservation trend directly in the PMS, saving time and resources, with the aim of maximizing the economic return. Daily processes are incredibly simplified: instead of accessing many panels with different credentials, online sales will be managed entirely by the PMS, by logging to a single panel, from which all other managerial activities are carried out.
In addition to simplifying online channel management, it increases the efficiency in sales planning: once prices and rates have been configured in the PMS, they automatically synchronize on all channels, following revenue management rules set in the PMS system, to increase the revenue generated on each sale.
Working with constantly updated real time availability, eliminates the risk of overbooking when a new reservation is received, online availability is automatically updated on all channels, to be aligned with the actual property data. Moreover, if a reservation is cancelled, the PMS automatically reopens the availability of the recently cancelled room to avoid losing any sale.
How many rooms can you grant to each sales channel? You can choose to share your entire inventory and open maximum availability on all channels or set a pre-defined number of rooms for each channel, to promote those managed directly by the Booking Engine.
Moreover, using PMS, Booking Engine and Channel Manager in a centralized way, you can examine the overall statistics of online sales. Ericsoft, for example, offers its customers an online dashboard from which you can monitor reservation trends, revenue, ADR, room nights and pick-up time. These data can be easily consulted using any device (PC, tablet and smartphone, smart TV) in order to be able to verify your company's performance with constantly updated statistics at any time, while traveling or at home. Indeed, reports allow to obtain important information on the performance of the property and to formulate successful strategies and make future forecasts based on the data collected.
To discover in detail all advantages you can obtain using an integrated PMS, Booking Engine and Channel Manager call us at +39 0541 604894 or fill out the form below. We will be at your complete disposal to show you how an all-in-one property management system can maximize your online sales (and consequently, your profits).
We have been creating complete and highly specialized technological solutions for the hospitality industry since 1995.
Having an exclusive focus on a single industry, our investments have always been entirely dedicated to the development of our software and innovative applications for hotel and restaurant management.
The experience gained over the years, together with what we acquire on a daily basis by being in contact with hospitality professionals, allows us to understand the real needs of the sector and to develop, based on new market trends and regulations, flexible and scalable solutions that can be customized according to the needs of each property, from independent ones to chains.
Ericsoft collects personal data for operation efficiency purposes and to offer customers and end users the best experience possible with its services and software. Data collected includes the following and refers not only to customers’ data, but also end users’ one:
Name and contact data: Ericsoft collects your first and last name, email address, postal address, phone number and other similar contact information.
Credentials: Ericsoft collects passwords, password hints and similar security data used for authentication and account access.
Payment data: Ericsoft collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.
Customers and end users have choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.
Ericsoft uses the data that collected for two reasons: (1) to provide the services offered, (2) to send communications, including informational and promotional ones.
Services offered: include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:
Customer support: Ericsoft uses data to diagnose service problems and provide support services.
Service Improvement: Ericsoft uses data to continually improve the services offered, including the provision of new features or capabilities.
Security, Safety and Dispute Resolution: Ericsoft uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.
Communications: Ericsoft uses data collected to deliver and personalize its communications with customers. For example, Ericsoft may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.
Ericsoft shares customers’ and end users’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer or the end user. For example, when a customer or end user provides payment information to complete a purchase transaction, Ericsoft shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
Ericsoft shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by Ericsoft’s data privacy and security requirements and are not allowed to use personal data they receive from Ericsoft for any other purpose. Ericsoft may also disclose personal data as part of a corporate transaction such as a merger or asset sale.
Finally, Ericsoft will access, disclose and preserve personal data, including customers’ and end users’ content, when in good faith believes that doing so is necessary to:
comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies;
protect Ericsoft customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of the Ericsoft services, including actions to prevent or stop an attack on the Ericsoft’s computer systems or networks;
protect the rights and property of Ericsoft, such as enforcing the application of the terms that govern the use of the services.
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