Turn your customers into loyal guest with the Customer Relationship Management
Shop 4° is the hotel point of sale and retail software: it automatizes and speeds up managerial processes, simplifies operators’ activities and improves the organization and quality of services offered.
A software designed to satisfy all necessities related to retail and point of sale management.
An ideal solution for individual and franchising businesses: intuitive graphic user interface and the possibility to customize the point of sale touch screen.
Ericsoft management system for retail business allows to control inventory loading and unloading, stock, ordered purchase items, goods delivery and to work from different workstations.
You will be able to run the night audit, check and close fiscal printers activity and print receipts daily summary.
Shop 4° is a software that combines inventory management with counter sales needs offering the possibility to track merchandize from purchase to sale.
The Point of sale software is installed on a workstation, to which all the external devices will be linked, such as barcode readers and cash register.
From the different screen, you will be able to manage different payment types, to issue an immediate invoice and to gain precise information regarding the night audit.
Payment management can be set in two different ways: “debit” when payment is done at check out, “credit” with advance payment, charges unload and courtesy receipt emission.
It allows to manage the sales of items that do not require a receipt, such as tobacco or other monopolies. It is possible to issue non-fiscal documents or save sales data without printing any document in order to obtain the correct stock take.
With Shop 4° you can create a purchase order; with a few clicks you can verify availability, prices, manage inventory loading, rounding, classify purchase items by categories and view the purchase item picture with the relative price and stock details.
The objective of the software is to simplify daily operations, reduce sales people error margin to the minimum and improve the quality of the service offered, reducing waiting time.
With the ericsoft software you will be able to run analyses to monitor your business performance:
Set different time slots to measure performance during different work phases;
Run sales data report with detailed information on each single item sold;
Run detailed revenue analyses for each department and view outstanding bills report.
How do you know if your customers are satisfied?
Build a lasting relationship with your customers
Ericsoft collects personal data for operation efficiency purposes and to offer customers and end users the best experience possible with its services and software. Data collected includes the following and refers not only to customers’ data, but also end users’ one:
Name and contact data: Ericsoft collects your first and last name, email address, postal address, phone number and other similar contact information.
Credentials: Ericsoft collects passwords, password hints and similar security data used for authentication and account access.
Payment data: Ericsoft collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.
Customers and end users have choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.
Ericsoft uses the data that collected for two reasons: (1) to provide the services offered, (2) to send communications, including informational and promotional ones.
Services offered: include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:
Customer support: Ericsoft uses data to diagnose service problems and provide support services.
Service Improvement: Ericsoft uses data to continually improve the services offered, including the provision of new features or capabilities.
Security, Safety and Dispute Resolution: Ericsoft uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.
Communications: Ericsoft uses data collected to deliver and personalize its communications with customers. For example, Ericsoft may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.
Ericsoft shares customers’ and end users’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer or the end user. For example, when a customer or end user provides payment information to complete a purchase transaction, Ericsoft shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
Ericsoft shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by Ericsoft’s data privacy and security requirements and are not allowed to use personal data they receive from Ericsoft for any other purpose. Ericsoft may also disclose personal data as part of a corporate transaction such as a merger or asset sale.
Finally, Ericsoft will access, disclose and preserve personal data, including customers’ and end users’ content, when in good faith believes that doing so is necessary to:
comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies;
protect Ericsoft customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of the Ericsoft services, including actions to prevent or stop an attack on the Ericsoft’s computer systems or networks;
protect the rights and property of Ericsoft, such as enforcing the application of the terms that govern the use of the services.