Assistance 365 jours par an
De 8 heures à 20 heures
Nous offrons aux hébergements et restaurants des solutions complètes et intégrées, capables d’améliorer la performance de chaque établissement, qu’il s’agisse d’indépendants ou de chaînes. Nos logiciels communiquent les uns avec les autres en temps réel et ils vous aident 24 h/24 dans la gestion de votre activité avec des processus automatisés et des données régulièrement mises à jour, pour vous assurer la plus grande efficacité, simplifier votre travail et orienter toutes vos activités vers vos objectifs les plus importants.
À travers la couverture des coûts fixes et l’augmentation des recettes
À travers une amélioration de l’organisation du travail et de la coordination du staff
Un outil rapide et précis pour satisfaire les exigences du client
Gérez au mieux votre temps en vous remettant au gestionnaire pour vos activités
Votre réception en ligne 24 h/24 pour augmenter vos réservations directes
Mise à jour automatisée des disponibilités et des prix sur tous les canaux de vente en ligne
Créez des devis en quelques secondes et envoyez des emails promotionnels à vos clientèle
Chaque jour nous travaillons pour vous offrir une assistance qui, avec nos produits, soit en mesure de vous aider dans la gestion optimale de votre établissement.
Passion, recherche constante et expérience, aussi bien dans les technologies de l’information que dans le tourisme, sont la base de notre philosophie.
Chaque membre de notre équipe est sélectionné en fonction de ses compétences informatiques et de son expérience avérée dans le secteur du tourisme, afin d’assurer une compréhension maximale et apporter des réponses concrètes aux défis auxquels les hôteliers et restaurateurs sont confrontés chaque jour.
Chiara Figini
Gérante Palazzo Castri 1874 Florence
Notre atout est le développement des logiciels conçus pour interagir les uns avec les autres. Ainsi, vous pourrez gérer votre activité avec tous les avantages qu’un seul système centralisé peut vous garantir.
Grâce à un éventail varié de produits et à vingt ans d’expérience dans le secteur, nous proposons des solutions complètes et modulaires qui s’adaptent à vos exigences et à celles du marché.
Ericsoft collects personal data for operation efficiency purposes and to offer customers and end users the best experience possible with its services and software. Data collected includes the following and refers not only to customers’ data, but also end users’ one:
Name and contact data: Ericsoft collects your first and last name, email address, postal address, phone number and other similar contact information.
Credentials: Ericsoft collects passwords, password hints and similar security data used for authentication and account access.
Payment data: Ericsoft collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.
Customers and end users have choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.
Ericsoft uses the data that collected for two reasons: (1) to provide the services offered, (2) to send communications, including informational and promotional ones.
Services offered: include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:
Customer support: Ericsoft uses data to diagnose service problems and provide support services.
Service Improvement: Ericsoft uses data to continually improve the services offered, including the provision of new features or capabilities.
Security, Safety and Dispute Resolution: Ericsoft uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.
Communications: Ericsoft uses data collected to deliver and personalize its communications with customers. For example, Ericsoft may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.
Ericsoft shares customers’ and end users’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer or the end user. For example, when a customer or end user provides payment information to complete a purchase transaction, Ericsoft shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
Ericsoft shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by Ericsoft’s data privacy and security requirements and are not allowed to use personal data they receive from Ericsoft for any other purpose. Ericsoft may also disclose personal data as part of a corporate transaction such as a merger or asset sale.
Finally, Ericsoft will access, disclose and preserve personal data, including customers’ and end users’ content, when in good faith believes that doing so is necessary to:
comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies;
protect Ericsoft customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of the Ericsoft services, including actions to prevent or stop an attack on the Ericsoft’s computer systems or networks;
protect the rights and property of Ericsoft, such as enforcing the application of the terms that govern the use of the services.
Some of the Ericsoft services include links to third parties services whose privacy policies differs from the one enacted by Ericsoft. If you provide personal data to any of these service providers, your data is governed by the privacy policy of the specific service provider.
Ericsoft uses cookies and similar technologies to provide its services and simplify data collection processes. The text in a cookie often consists of a string of numbers and letters that uniquely identifies the customers’ and/or end users’ computer, but may also can contain other information as well.
Assistance 365 jours par an
De 8 heures à 20 heures
Bureaux: du lundi au vendredi
09:00 - 13:00 et 14:30 - 18:00
Adresse: S.S. Adriatica 62, Misano Adriatico (RN)
TVA: 02894171202